Frequently asked questions
Quick answers about ordering, shipping and custom prints. Can't find yours? Email pulsarprints3d@gmail.com.
What does Pulsar Prints 3D make?
Pulsar Prints 3D makes 3D printed fidget clickers, custom 3D figures, golf ball dispensers, VR mounts and phone holders. Every item is printed to order, and most can be customized.
Are fidget clickers good for ADHD?
Many people with ADHD find that a fidget toy gives their hands something to do and makes it easier to stay focused. A fidget clicker is a toy, not a medical treatment, and what helps is different for each person.
How do I order a custom 3D figure?
Pick a size on the Custom 3D Figures page, describe what you want and add a reference picture, then check out. For anything unusual, such as a size that is not listed or a group of figures, send a custom print request and we will reply with a quote.
Can I customize my order?
Yes. Every product page has a customization box where you can describe what you want, such as colors or a name, and add a reference picture. For something we do not list at all, send a custom print request.
How long does an order take?
Every item is printed after you order. Most orders are printed and shipped within 5 to 7 business days, and delivery time is added on top depending on where you live.
Which countries do you ship to?
We ship to the United States, Canada and the United Kingdom. If you live somewhere else, email us and we will check whether we can ship to you.
Who pays customs and import duties?
For orders outside the United States, any customs fees, import duties or local taxes are charged by your country and are paid by the buyer. They are not included in our prices or shipping rates.
What are the prints made of?
Our prints are made from PLA, a strong and lightweight 3D printing plastic. Because each item is built up in thin layers, fine layer lines are normal and part of the look.
Can I return an item?
If your order arrives damaged or wrong, email us a photo within 14 days and we will reprint or refund it. Custom figures are made just for you, so they cannot be returned unless they arrive damaged.
How do I pay?
Payment is handled by Stripe on a secure checkout page. You can pay with major credit and debit cards, and we never see or store your card details.